Registration Policies

Registration Policies

Confirmation Letter

You will receive a confirmation letter, via email, as soon as you are registered for the conference. If you do not receive your confirmation letter, please contact our office at 202-331-0004.

Credit Card Processing Policy

Credit card payments are processed immediately. Once credit card payments have been processed, any payment changes will result in a convenience fee.

Purchase Order and Check Payments

Registrations paid using a purchase order or check are NOT confirmed until your check or purchase order is received by our office.  Once your check or purchase order is received by our office, your registration will be confirmed via email.

Purchase Orders: Email your registration form and purchase order to or fax purchase orders along with a copy of your registration form to 202-331-7779.

Checks: Mail check payments along with a copy of your registration confirmation to OmniGov Training Institute, 7945 MacArthur Blvd, Suite 201, Cabin John, MD 20818.

Cancellation Policy

All cancellations must be received in writing by July 21, 2017. Cancellations received by July 21, 2017, will be charged a $200.00 cancellation fee. Cancellations received after July 21, 2017 (without provisions for a substitute) and no-shows will be billed the full registration fee. Cancellations will not be accepted by phone. The OmniGov staff will send, via email, a confirmation of each cancellation. If you do not receive this notice within two days of submitting your cancellation, please contact our office at 202-331-0004. Registrations received after the published deadline are subject to the cancellation policy.

Substitution Policy

Substitutions will be accepted at any time, at no additional charge. Substitutions must be submitted in writing along with a new registration form and cover letter stating the original attendee's name and the name of the substitute attendee. Substitutions will not be accepted by phone. The OmniGov staff will send, via email, a new confirmation letter to the substitute attendee.

Transfer Policy

OmniGov does not allow attendees to transfer from one conference to another. If you are registered for a seminar sponsored by OmniGov and are unable to attend, you may either cancel your registration or send a substitute in your place.

Reasonable Accommodation Requests

If you wish to register for the conference and you have an accommodation request or special need (physical limitations, dietary restrictions, etc.), please indicate your request on your registration form.

If you have any questions, please call OmniGov Training Institute at 202-331-0004.